Who are the great pioneers of e-business? What are their experiences in growing that dimension to their operations and interactions? What encouraged them to keep investing when the early days showed only limited ROI? What now are their lessons learned
This speech ranges thru Charles Dickens to David Bowie, Stephen King to more traditional business examples. It looks at the “4 main chunks” of e-opportunity and describes via a number of case examples how others are capturing the benefits, the level of cost savings or revenue increases they are experiencing and how they see the next 3 years developing
This brief seminar contribution looks at case studies from BP, IBM, Siebel and Nantucket Nectars on their journey from “knowledge conscripts to knowledge advocates”.
e-commerce may accurately describe the new set of digital opportunities but it’s a legacy term; it understates the revolution companies need to go through to truly capture its benefits. “T-commerce” or total commerce now defines the key approach to success. Only those who take a total organization perspective and engage the entire workforce will emerge as the next generation of business stars.
Oracle, Dell, Cisco and others have led the way in transforming their businesses. They are changing processes, simplifying structures, reengineering the way they do business. They want to operate faster. They want to make it as easy as possible for their customers to do business with them. They are experts at streamlining!